About Us
Building McDowd Plumbing from the Ground Up
McDowd Plumbing began with a dream: to build something new from the ground up that we could be proud of—together. We combined our last names to symbolize the partnership that defines everything we do. Starting a business wasn’t just about plumbing; it was about creating a future that offers us the flexibility to live life fully. As we look forward to raising a family one day, we want a business that allows more time together, fewer long commutes, and the ability to balance work and life the way it should be.
At McDowd Plumbing, we bring that same level of care to every project. Each job we take on is treated like it’s for our own home—done with pride, attention to detail, and the desire to build lasting relationships with the people we serve.
Our Values – What Guides Us Every Step of the Way
At the heart of McDowd Plumbing are four core values:
Integrity: We do what we say and stand by our work.
Accountability: We own our decisions and their outcomes.
Customer Satisfaction: Your happiness is our priority.
Feedback: Every comment is a chance to grow and improve.
We believe in tactfulness, neatness, professionalism, and going the extra mile. Whether we’re tackling an emergency repair or a fixture installation, we focus on speed, skill, and honesty—because trust is the foundation of every successful job. We're just two people building a future by offering quality work at fair prices, and we’re committed to bringing honest labor to every customer.
Our Mission & Community Commitment – More Than Just Plumbing
Our mission is simple: “Keeping people dry, one drip at a time.” But more than that, we strive to do great work that people can trust. Rob has spent the last decade refining his craft, and Kyla comes from a background of working with family in the environmental industry. Together, we’re dedicated to working for ourselves—not as another cog in the machine—and delivering plumbing solutions with a friendly, down-to-earth touch.
While we’re just starting in Texas, community involvement is a priority for us. In Colorado, Kyla served on the board of a nonprofit organization and participated in many community events. As McDowd Plumbing grows, we hope to make time for charitable efforts here, offering discounted or pro bono services for good causes.
At the end of the day, McDowd Plumbing is about two people trying to make an honest living by doing honest work. We want you to feel trust, reliability, and confidence when you choose us. Let’s build something great—together.
Licenses & Certifications
🛡️ Fully Licensed & Certified for Your Peace of Mind
Licensed & Trusted by the Texas State Board of Plumbing Examiners
At McDowd Plumbing, we take pride in being fully licensed by the Texas State Board of Plumbing Examiners. Our Master Plumber License ensures we meet the highest standards of expertise, safety, and professionalism for every job we take on. Whether it’s a small repair or a complex installation, you can trust that our work complies with all state regulations.
Frequently Asked Questions (FAQ)
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We combined our last names to create something new and meaningful—just like our business. It represents the partnership we’ve built, both in life and in work, and reflects the care we put into everything we do.
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Description text goes hereWe’re not just another plumbing company. At McDowd Plumbing, we emphasize honesty, professionalism, and going the extra mile. We provide neat, high-quality work with a friendly, approachable attitude—because we believe plumbing should be done right the first time and with trust between us and our customers.
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Yes! We’re a family-owned business started by a couple with the goal of building something meaningful and sustainable. Our focus is on providing quality work that gives us the flexibility to balance work and family life.
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Absolutely. We stand behind our work with warranties on drain cleaning, water heater installations, and other services. Customer satisfaction is at the heart of everything we do, so we guarantee every job meets your expectations. (Check out our Warranties page for more details.)
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While we’re just getting started in Texas, we plan to get involved in community events and charities as the business grows. In the past, Kyla served on the board of a nonprofit, and we hope to offer discounted or pro bono plumbing services for good causes in the near future.
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Our mission is simple: “Keeping people dry, one drip at a time.” But more than that, we aim to deliver trustworthy, reliable plumbing solutions that you can count on—whether it’s a small fix or a major installation.
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Rob has spent the last 10 years mastering his craft, and Kyla comes from a background in environmental work. Our shared passion for working for ourselves and helping others drives us every day. Plumbing isn’t just a job for us—it’s about building a future we can be proud of.
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We’re friendly, down-to-earth, and lightly humorous—the same way we live our lives. We believe in making plumbing a positive experience by treating our customers the way we’d want to be treated: fairly, with respect, and with a smile.
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We’re proud to serve Austin, TX, and nearby communities like Liberty Hill, Bee Cave, Round Rock, and Georgetown. If you’re not sure if we cover your area, just give us a call or send a text—we’d be happy to help.
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We’re available by phone, text, and email, and we offer 24/7 emergency services for urgent plumbing issues. Visit our Contact Us page to find all the ways to reach us.